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Step 1 FAQ & Messaging Guide Creation Our in-house professional copywriters gather FAQs from you and your web site and turn them into chat messaging guidelines that fit your brand’s tone and business objectives.
Step 2 Review & Approval of Squad Strategy Your Squad Leader will review & revise the chat messaging guidelines with you until you feel comfortable with the approach and language we will use with your customers.
Garland is our Customer Engagement Ninja and avid gamer.
When he’s not programming or building system features, he can be found in his garage building homemade woodworking projects.
If Nick Offerman and Elon Musk had a child, it would be Eric.
Michael is our Squad Leader, lover of competition, and fine tuner of support interactions.
He maintains a deep understanding of clients individual needs while sustaining the gold metal as a recreational movie goer.
He has an acquired fondness for science fiction novels, comic books and the highest quality of sales and customer support.